Make the Case

Make the case for delivering CAR-T close to home

Most people with cancer are treated in their own communities. Most CAR-T is not delivered there. Closing that gap starts inside your organization, with a small group of champions who can show leadership that the clinical case, the operational plan and the numbers work.

The growing demand for community CAR-T

Community practices see most people with cancer, and only a small share of CAR-T is delivered there, which leaves real room to grow.

25%

Only about 25% of patients who are clinically eligible for CAR-T ultimately receive it.

Simmons, Cross & Pittos, Front Oncol 2026;16:1712533;

<15%

Nearly 85% of people with cancer are managed in community settings

Simmons, Cross & Pittos, Front Oncol 2026;16:1712533;

6.2%

Every additional 10 miles from nearest treatment center lowers an eligible patient's likelihood of receiving CAR-T by 6.2%.

Chung et al., Blood Adv 2025;9(18):4727–4735

Understanding the Care Coordination Pathway

The first step in your journey to building your case and identifying your team is to understand the steps in the Care Coordination Pathway.

  • Clinical
  • Executive
  • Operations
  • Financial

Traceability

  1. Medical Director

    Owns clinical protocols, patient selection criteria and the toxicity management plan.

    • Clinical
  2. Treating Physician or Advanced Practice Nurse

    Carries the patient relationship from referral through long-term follow-up.

    • Clinical
  3. Hospital President or Cancer Center Executive

    Sponsors the program, clears organizational barriers and approves the investment.

    • Executive
  4. Service-Line Administrator

    Turns the clinical plan into budget, space, staffing and a launch timeline.

    • Executive
  5. CFO or Controller

    Tests the financial model and sets the threshold the program has to meet.

    • Financial
  6. Director of Financial Services or Billing Specialist

    Builds coding, billing and prior-authorization workflows before the first patient.

    • Financial
  7. Pharmacy or Supply Chain Lead

    Owns product receipt, storage, chain of custody and dispensing.

    • Operations
  8. Case or Project Manager

    Coordinates scheduling, shipping and receiving, and keeps the launch plan moving.

    • Operations
  9. Quality Manager

    Owns SOPs, documentation, overall readiness and regulatory compliance.

    • Operations

Alliance for Regenerative Medicine

Care model adapted from published multidisciplinary CAR-T management frameworks. For illustrative purposes; individual center workflows may vary.

What to put in your pitch

What leadership will ask: referrals leaving your practice, capability you already have, and what closing the gap takes.

Reach Out for Guidance

Budget and reimbursement modeling

ACCC's on-demand session on budgeting for CAR-T covers the resources required to stand up services in a community setting.

Watch the ACCC session

Published community case studies

Practice profiles and peer-reviewed reports from centers that have already built CAR-T programs outside academic settings.

Browse the case studies

What to Consider Before You Begin

Name the roles before you name the budget

A CAR-T program runs on a defined team, not on added duties. Published community programs describe physicians, pharmacists, nurses and advanced practitioners, a pharmacy quality manager, billing specialists and administrative staff working to shared SOPs. Decide who holds each role, and how much of their time the program gets.

Build on what you already have

Most community programs start from existing capability rather than new construction. Leverage what you already have, and treat the remainder as a build-or-partner decision.  That build-or-partner decision may change over time and with greater experience. There are many resources to assist with apheresis, cryostorage, infusion, monitoring, emergency events, logistics and case management. Treat the remainder as a build-or-partner decision.

Payer readiness is the rate-limiting step

Coverage, not clinical capability, is where community programs report the most friction. Put revenue and managed care specialists on prior authorization, coding, billing and single-case agreements with commercial payers before the first referral. Outcomes-based and milestone-based contracts are emerging.

Not just paperwork

Building Quality into each step of your process will ensure smooth operations and reliable delivery to your patients. It’s worth involving your quality unit early and often to think about how to implement best practices. Accreditation can be one tool used to execute a high-quality program.

Decide what to contract out

Contracting is how a community program moves faster without building everything itself. The playbook identifies agreements with product developers and third-party providers covering product handling, cold chain, inventory, scheduling, logistics and contingency planning. Apheresis collection can be contracted to qualified providers,  and even infusion and adverse-event admissions, once treated as in-house functions, can be covered by agreement. Define roles and timelines in writing before launch.

Back to Playbook Overview

Next in the Playbook

Operations & Infrastructure

Space, staffing, product handling and monitoring

See what a program needs — Operations & Infrastructure

Quality

SOPs, data and the path to safe delivery

Build quality in from the start — Quality

Financial Consideration

Reimbursement workflows, coding and billing

Work through the numbers — Financial Consideration

Not sure where to start?

We’re here to help. Reach out today to connect with experts that can guide you.